Sorry to post here, but I have not found another way.
I have bought the same thing on the github shop twice (a github onesie for a friend who had a baby), received a confirmation of the order and money docked from my credit card but the stuff never shipped.
I tried writing to email@example.com as that seems to be the support channel, but received no answer.
So my question is: what should I do at this point?
Thanks for being here! Please message us at firstname.lastname@example.org, and we'll see what we can do. Feel free to reference this post and ask for Andrea.
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