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Copilot Lvl 2
Message 1 of 3

Problem with Steam

Solved! Go to Solution.

Hi everyone,

I try to ask for help, hoping not to be out of place and not to disturb in any way.
I installed Steam on Kubuntu 18.04 LTS (I was previously on Kubuntu 19.04). I can't launch any video games I purchased, except Serius Sam Fusion 2017 (beta). In theory Doom 2016 should work but, by clicking on "start" the words "preparation for starting Doom" appear, after which nothing happens. The same happens with all other games.
Unfortunately, I'm not sure how to behave. I would like to launch the games in the linux terminal with Proton, so I can see the output, but I don't know how.
I obviously wondered why no game started. My idea is that something important may be missing, but I don't know what.
I installed the latest Nvidia 430 drivers via ppa. My system largely meets the minimum requirements; i have an intel 9700k and a 2080ti. Doom 2016, as well as Planet Coaster and other games I bought are graphically much more complex than Serious Sam Fusion 2017, so I thought they might lack libraries.
Unfortunately I am not very experienced with GNU / Linux systems, having read only a small part of the documentation of Debian-based systems, and having recently started studying something about programming.
I have always done other things with computers, but recently I decided to study, hoping to make some software in the future to give my contribution in some way.

Thank you all for your help.
Kind regards.

Raffaele

2 Replies
Community Manager
Message 2 of 3

Re: Problem with Steam

Hi @raffaele1990,

This post was moved to a different board that fits your topic of discussion a bit better. This means you’ll get better engagement on your post, and it keeps our community organized so users can more easily find information.

As you’ll notice, your topic is now here in the Project Development Help and Advice board. No action is needed on your part; you can continue the conversation as normal here.

Cheers!

Thanks for being here, sharing, and keeping our community awesome!
Best,
AndreaG

Mark helpful posts with Accept as Solution to help other users locate important info. Don't forget to give Kudos for great content!

Solution
Commander Lvl 2
Message 3 of 3

Re: Problem with Steam

Hi @raffaele1990,

 

Welcome to the Github Community Forum!

 

I think they already answer to you in this issue you post -> issues/6262

 

The answer give it by kisak-valve (here -> issues/6262#issuecomment-490215043) request to copy the content of the log files inside the steam directory or in the temp system log, the paths are /tmp/dumps/<username>_stdout.txt and ~/.steam/error.log.

Than you need to paste this contents into a gists gist.github.com and share to the steam/proton developer or with us.

Without any other infos we and they cannot do anything.

 

-Gabriele-

 

Mark helpfull posts with Accept as Solution to help other users locate important info. Don't forget to give Kudos for great contents!