we had a free private repo named `zibann`
then we upgraded it to `individual pro $7` and paid year
Then we converted it to organization and was going to upgrade to `Team`
However it's impossible to upgrade..
When we try to pay, the plan starts a year later (after the 7$ plan finishes)
There's no way to upgrade from $7 individual to Team..
Our repository is blocked currently. and can't use it.. please fix it ..
Ooh, that's mightily annoying :(
Unfortunately waiting for support is the only option here. Forum members can't really do anything about billing issues. When did you contact them?