I've moved your post to a thread where it fits a bit better, because your question had already been asked here. In an effort to keep the Community Forum organized and make it easier for other users to find information, we ask that users continue the conversation in existing threads, instead of opening new ones about the same topic.
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Hello, Mr. or Ms.
Please Help, Some days I posted some issues to some repository to create logos on some opensource projects. Suddenly today my account is in flag. Please help because many of my projects that I keep in this repository.
My Account Username : @iqbalhood
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This does seem to be a new thing that has started happening and my account has also been flagged.
I don't see a reason why your spam system has picked up my account as I have been a member for years and logged and responded to issues and added my repositories.
I hope this isn't a sign of things to come since the Microsoft takeover!
Thinking about it, this was probably to do with the fact that I posted code that contained URLs to other websites but I needed to include the code as is due to the fact that the issue in question only occurred with the code exactly as it was.
Anyway the issue is resolved now and my account is working normally again.
It's the same thing for me. The system hasn't said what the problem is but it seems to correlate with adding documentation to my wiki that links to "whatever.com". The other time I wrote a wiki page that used a phrase that is trademarked (very annoyingly trademarked as its a very generic phrase).
Yet it seems very very aggressive. In the case of the single link to the .com address I was saying how to install my software on a SaaS service. What would happen to GitHub if every other site in the internet blocked opensource users from creating links to github.com? Think about it. It's totally nuts to just say "we blacklist any opensource organisation that makes a single link to another site" or uses a trademark name where that trademark would actively encourage links from GitHub users (e.g. redhat.com, ibm.com, etc)
It almost like GitHub saying "you cannot be part of the internet your only allowed to link to us or our parent company".
There are so many problems with what is going on here. Like why does my whole organisation, with a dozen repos, get blocked when on the wiki of my documentation repo there is one trademark or one link on one page? It's total madness to cause an outage on my whole organisation. At the very least it should be seen as a "minor matter" and just give me a warning before blocking the one repo.
Also, any sane system would just block the page that was flagged by the spam system. That would be totally beyond the wit and technical capability of a typical enterprise business that runs such corporate minded software. Yet surely GitHub can figure that out with a filter rule on a reverse proxy? What madness caused them to go live with a minimum viable product that blocks the whole org? It has to be a low point in the history of GitHub to come up with that solution.
do you know that the root cause is solved? do you know what actually caused you to be flagged and how to ignore it? do you really want to give GitHub a pat on the back here for solving the problem they created of victimising you for doing something innocent that fell foul of their flagging software? if you feel like being okay about it this time what about next time or the time after or the time after?
how about if you are about to speak at a conference and they flag your software the day you are talking so all your publicity of speaking is for nothing? (i had just volunteered to give a conference talk this month and it happened to me so its a near miss for me). how about if you were just about to email the link to new documentation to have a team at your company use the software you created for them? (that has happened to me I am guessing its the external links on the last documentation i wrote for them that is the problem).
surely the best thing to do to help GitHub here is to not give them a pass and for them to keep on shooting themselves in the foot here until they fix the root cause which is fully within their control.
Unfortunately my account is also flagged. I've contacted private support, however I have yet to receive a response. I suspect that most others here have not received a response yet either which is why they have posted here as well. Seems like the team responsible for creating the automated system that flags users accounts for "spam" and the like is needs to fix it since it appears to be bugged considering I've neither spammed nor broken any rules and yet I was still flagged as well.
it has happened to me two times. i have been unflagged the second time. neither time i got an explanation. neither time i got a response from support.
since i am a bit savvy to aggressive corporate flagging software having worked at many evil empires who run such soulless software systems in the past i guessed the problem and applied my own fix: remove any possible trademarked phrases on my new wiki page, remove any links to 3rd party sites.
as i was unblocked pretty soon (not 4 days like other posts here) it would suggest (this is a big guess here) have fixed it myself. yet that doesn't make me a happy customer as i don't know and i feel my support requests for being given an outage have been ignored.
yet on this thread whats the official answer from the inside people? contact support! yet i have and feel ignored. so now i feel both victimised, ignored, and also that i am being told to shut up and go away by the people inside github responding to people on this thread. there is at least one response by a "community moderator" on his long thread which comes across as snarky.
how long will this madness go on?