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Copilot Lvl 2
Message 31 of 47

Re: Getting "SSL certificate problem: self signed certificate in certificate chain" on pul

Bruce,

 

Thanks a lot, I'll give this a shot tonight.  I do run Kaspersky so it sounds like that is the problem.

 

Dave

Copilot Lvl 2
Message 32 of 47

Re: Getting "SSL certificate problem: self signed certificate in certificate chain" on pul

I just switched off Kaspersky Web Anti-Virus and then I was able to pull successfully, so it looks like that was the problem.  Thanks!

 

Dave

Copilot Lvl 2
Message 33 of 47

Re: Getting "SSL certificate problem: self signed certificate in certificate chain" on pul

A little bit more - my version of Kaspersky isn't the latest, it's a few years old.  In my case just switch off the web option seems to do the trick, although it's a bit erratic - in one case it worked immediately, one time I had to try to pull a couple of times, and one time I had to reboot.  

Ground Controller Lvl 1
Message 34 of 47

Re: Getting "SSL certificate problem: self signed certificate in certificate chain" on pul

I think ur right I'm using Kaspersky and just disabled it and things work fine

Ground Controller Lvl 2
Message 35 of 47

Re: Getting "SSL certificate problem: self signed certificate in certificate chain" on pul

Hi Bruce,

 

thank you very much for your posting!!! you have no idea how much it helped me. Thanks gain!

Copilot Lvl 2
Message 36 of 47

Re: Getting "SSL certificate problem: self signed certificate in certificate chain" on pul

The work around did not work for me, but uninstalling Kaspersky and installing McAfee did.  Kaspersky was only on my two machines which explains why others in the office were not having a problem.  

 

After I changed the anti virus software, it was then saying 'Repository not found'.  So we had to remove my GIT credentials from the Windows Credential Manager.  Now I have to enter my login and password every time but at least it works.

 

Thanks for all your help.

Copilot Lvl 2
Message 37 of 47

Re: Getting "SSL certificate problem: self signed certificate in certificate chain" on pul

I'm having the same issue with errors:

 

$ git push github
fatal: unable to access 'https://github.com/<...>.git/': SSL certificate problem: self signed certificate in certificate chain

I'm inside of a coorporate network and my machine has McAfee instead of the Kaspersky that y'all found as the kulprit.

 

Any ideas?

Moderator
Message 38 of 47

Re: Getting "SSL certificate problem: self signed certificate in certificate chain" on pul

Hi @lewis267,

 

Since we need to do some deeper individual troubleshooting, would you mind submitting a help request in our help portal so that we can follow up with you and get some additional inforomation? You can point at this thread for background information and please follow these instructions and add the output to your support ticket:

 

  1. Run openssl s_client -showcerts -connect github.com:443 and collect the output
  2. Check if switching from cloning via HTTPS to cloning via SSH improves your connectivity

 

 

 

Mark helpful posts with Accept as Solution to help other users locate important info. Don't forget to give Kudos for great content!

Copilot Lvl 2
Message 39 of 47

Re: Getting "SSL certificate problem: self signed certificate in certificate chain" on pul

Hi @nadiajoyce,

 

Thank you for the reply. I'll open a ticket, but I don't have openssl installed on my windows platform.

Moderator
Message 40 of 47

Re: Getting "SSL certificate problem: self signed certificate in certificate chain" on pul

That's okay! Whatever information you can provide will be helpful. Private support may have more follow up questions as well.

Mark helpful posts with Accept as Solution to help other users locate important info. Don't forget to give Kudos for great content!