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Copilot Lvl 3
Message 1 of 4

Buy a Free Marketplace App without Credit Card

I'm trying to buy the free Travis app, but it's not possible, as Github always shows this error:

> Your account is currently locked from purchases. Please update your payment information.

 

Shouldn't I be able to buy a free €0 app without having setup a credit card in my account?

3 Replies
Commander Lvl 3
Message 2 of 4

Re: Buy a Free Marketplace App without Credit Card

Hi @fabb and welcome,

 

We sadly can't discuss any private or billing issues here, so I think your best bet would be to get in touch with GitHub Support.


- Mark
Copilot Lvl 3
Message 3 of 4

Re: Buy a Free Marketplace App without Credit Card

Ok, I will try contacting the support.
But in general, should it work to buy free marketplace apps without credit card?
Community Manager
Message 4 of 4

Re: Buy a Free Marketplace App without Credit Card

If you haven't already, please contact us at https://github.com/contact with the info so we can look into that further.

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