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Copilot Lvl 2
Message 11 of 17

Re: How to enable https support on custom domains

I deleted the custom domain (setting the custom domain field to empty and hit save), waited 30 seconds, and then added my domain again. Now I'm getting the expected message! Fast forward 5 minutes and the certificate was issued and the checkbox was clickable. Now I have HTTPS :smileyvery-happy:

 

Enforce HTTPS — Not yet available for your site because the certificate has not finished being issued

 

 

Pilot Lvl 1
Message 12 of 17

Re: How to enable https support on custom domains

Thanks @tagatuha , I did what you said, but 12 hours later, I still see

 

Enforce HTTPS — Not yet available for your site because the certificate has not finished being issued

 

with a checkbox I can't click.

 

@that-patI'll open a ticket, thanks for the suggestion.

--
-Andy
Copilot Lvl 2
Message 13 of 17

Re: How to enable https support on custom domains

I renew my A records, deleted my custom domain and added it again.

But this message shows about one day:

Enforce HTTPS — Not yet available for your site because the certificate has not finished being issued (upupming.site)

:smileysad:

Pilot Lvl 1
Message 14 of 17

Re: How to enable https support on custom domains

Hi @upupming

 

I marked this ticket as solved a few days ago. Check out page 1 for the post marked as "solution". Good luck!

--
-Andy
Copilot Lvl 2
Message 15 of 17

Re: How to enable https support on custom domains

Hi, Me too. I got the same problem. I changed my domain yesterday. Did you solve that right now?

Copilot Lvl 2
Message 16 of 17

Re: How to enable https support on custom domains

Me too. It doesn't work same: Not yet available for your site because the certificate has not finished being issued

 

Community Manager
Message 17 of 17

Re: How to enable https support on custom domains

Hi @JonathanChaochen and @CarsArena,

 

As the Accepted Solution to this thread states, if you're still experiencing issues with HTTPS, you should reach out to our support team so we can help.

Cheers!

Mark helpful posts with Accept as Solution to help other users locate important info. Don't forget to give Kudos for great content!