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Copilot Lvl 3
Message 1 of 23

Cannot log in

Solved! Go to Solution.

Hello, 

 

As soon as I try to login into the lab site , I see this error message :  Internal Server Error

 

How to repair this ? 

 

Roelof

 

22 Replies
Solution
Moderator
Message 2 of 23

Re: Cannot log in

Hello @RoelofWobben

 

I am not sure why this issue is happening. It does look like you have a repository from Learning Lab already on your account, but I can't see it. That means you either deleted it, or it's private. 

 

I can delete your user account from Learning Lab, which would have you re-register. This shouldn't delete your repositories if you still have them, but it will un-register you from the courses you've started. Is this OK? 

Copilot Lvl 3
Message 3 of 23

Re: Cannot log in

This is oke. 

I have nothing right now so nothing is lost. 

Copilot Lvl 3
Message 4 of 23

Re: Cannot log in

Any news on this matter ? 

Moderator
Message 5 of 23

Re: Cannot log in

Yes, thank you for your patience @RoelofWobben. I've been unable to delete your account, but I've contacted an engineer on our team who will have it sorted out shortly. I'll be sure to update here once I know more. 

Copilot Lvl 3
Message 6 of 23

Re: Cannot log in

Thanks for the update.

Moderator
Message 7 of 23

Re: Cannot log in

@RoelofWobben In the meantime, could you try going to this URL and logging out, then logging back in, to see if it fixes it? https://lab.github.com/logout

Moderator
Message 8 of 23

Re: Cannot log in

@RoelofWobben In the meantime, could you try going to this URL and logging out, then logging back in, to see if it fixes it? https://lab.github.com/logout

Copilot Lvl 3
Message 9 of 23

Re: Cannot log in

It does not solve the problem.  I still cannot log in. 

Copilot Lvl 3
Message 10 of 23

Re: Cannot log in

The problem is still here. 

Everytime I do sign in with github I see a internal server error.