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Copilot Lvl 2
Message 1 of 5

step remains hang even though the workflow is completed

 

Workflow is completed without any errors, but few of the steps still looks like hangged or not even started. This is almost seen in every run.

 

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Any suggestions for debugging this issue? Or is it issue with github actions itself?

4 Replies
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Copilot Lvl 3
Message 2 of 5

Re: step remains hang even though the workflow is completed

If the action doesn’t return anything the step will hang. If the process finishes outside of the runner and never returns a result the step does not know it has been completed.
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GitHub Partner
Message 3 of 5

Re: step remains hang even though the workflow is completed

@vaibhav51 ,

Did you try refreshing/reopening this page to see if all the steps are showing completed? Sometimes, I also encounter this problem, and I generally refresh the page to let all the steps shown the correct statuses. Sometimes you may need to refresh the page more than once.

 

I will help you report this ticket to the appropriate engineering team for further investigation and evaluation, if this problem still exists after refreshing the page. And if possible, please share the link of the page with us so that we can check more details to analyze the root cause.

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Copilot Lvl 2
Message 4 of 5

Re: step remains hang even though the workflow is completed

@BrightRan ,

I've tried refreshing page one or more times, after that steps showed that are completed. But, this problem is occurring for almost every run. It would be really helpful if this issue is further investigated by the engineering team possibly.

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GitHub Partner
Message 5 of 5

Re: step remains hang even though the workflow is completed

@vaibhav51 ,

I agree, it is not a good idea to refresh the page every time the run is completed in your case.

I have helped you report this ticket to the appropriate engineering team for further investigation and evaluation. If they have any progress, I will notify you in time, and sometimes the appropriate engineers may directly reply you here.