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Copilot Lvl 3
Message 1 of 4

Self-hosted runners aren't used when max allowed time is reached

Solved! Go to Solution.

We ran out of free time on our actions runs, so I found the actions beta for self-hosted runners was live - but right now I'm still getting the same error about billing status even though I've updated my workflows to run on self-hosted and the runner has been successfully added to the repository.

 

This looks like a bug where it checks the time limit first before if it checks if there are available self-hosted runners - but I'd like confirmation before I start getting crazy.

 

For reference, here's the runner status:

Annotation 2019-11-15 121916.png

 

The workflow file portion that's pertinent:

 

Annotation 2019-11-15 121955.png

 

and the error:

 

 

Annotation 2019-11-15 121955-2.png

 

 

 

 

 

And 

3 Replies
GitHub Staff
Message 2 of 4

Re: Self-hosted runners aren't used when max allowed time is reached

Hi @bubthegreat, which account is this happening under? 

Copilot Lvl 3
Message 3 of 4

Re: Self-hosted runners aren't used when max allowed time is reached

https://github.com/artemishealth/query_parser

 

It's private for artemishealth, I'm a member of the org, and I'm an admin of the repo.  

 

Specifically the branch that we're setting up these builds on:

https://github.com/artemishealth/query_parser/tree/feature/python-parser-build

 

That has the three workflows that are defined with self-hosted runner - the runner is assigned to that project and still shows as idle/reachable.

Solution
GitHub Staff
Message 4 of 4

Re: Self-hosted runners aren't used when max allowed time is reached

Hi @bubthegreat,

 

I looked into it.

 

It looks like the organization would need to make some changes to the current billing plan in order to re-enable Actions on the account. Please have an organization owner or billing manager reach out for more details and we'll be glad to help. 

 

https://support.github.com/contact