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Copilot Lvl 2
Message 1 of 3

Extended 'Service Timeout' for webhooks

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I've created a Github App that will work on our company's pull requests.


The Azure Functions serverless platform removes the allocated compute once the app gets cold (zero requests for >15 mins). So there is a cold start delay to get it back. This is only ~10 seconds but that plus Github login time, etc, means the first webhook of the day gets a failed delivery "Service timeout". (It is still processed fine.)


1. What is the allowed service timeout?

2. Can we please have a setting to increase it?

2 Replies
Community Manager
Message 2 of 3

Re: Extended 'Service Timeout' for webhooks

Hey @ishepherd,


Thanks for being here!


GitHub expects that integrations respond within 10 seconds of receiving the webhook payload, as seen in the docs.


At this time there is no setting to increase it, I've logged your feature request in our internal feature request list. Though I can't guarantee anything or share a timeline for this, I can tell you that it's been shared with the appropriate teams for consideration.

Thanks for being here, sharing, and keeping our community awesome!

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Copilot Lvl 2
Message 3 of 3

Re: Extended 'Service Timeout' for webhooks

Thanks @andreagriffiths11 !
Yes, please consider it. FAAS platforms are perfect for cheap/free GitHub webhook implementations - apart from this one small issue.