I’m new here on Support Community, but I believe I can count on your support and I wish to be able to provide support for the others in future.
Why I’m here? I’ve recently published an application in the GitHub marketplace, dedicated to data backup. I found around 10 days ago that webhook requests are not triggered when someone installs the application. In our provisioning system, we didn’t get the purchase request, so we don’t know about users we need to create accounts for. What’s weird in that case - all other actions (changed, canceled) properly triggers the webhook. Most of them are responded with 404 because there is no such user on our side and that’s how I get to know about the issue. I was asking GitHub support but for the last few days, I didn’t get any response. Did you ever meet a similar case? What should I do to get webhook triggered back on purchased action?
Thank you in advance!