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Verification e-mail is not send, even after 30 minutes of waiting #23610
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I want to add a new e-mail to my account to use in the future as my main one, but no matter how long I wait, the verification e-mail just won’t arrive in my mailbox. I so far waited over 30 minutes for it to arrive and while I received a mail informing me about the mail being added to my account, is the other one still not here. While I doubt that the current GitHub Actions incident could be a possible cause, do I still wonder if it actually could be a cause for this heavy delay… All I want is to have my e-mail verified but this issues slows me down more than it should… Is there any way to “debug” this? Like to find out if GitHub actually is able to send it and if they did so? |
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Replies: 19 comments 4 replies
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Quick update: After a long, long wait, did the verification E-Mail finally arrive, but when I click the verify button do I get an error… |
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yup, let’s see, the problem is still on-going although it’s GitHub Actions, that might affect other services, and hopefully it will be okay as soon as possible, |
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same issue here last 2 hours |
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I did get a new verification e-mail and this time the URL did work, so the issue has been resolved for me… Tho I now encounter another issue, but I will make a separate post for that one, since it’s not directly related to this… I think. |
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Hi I am not getting the verification email and I have waiter for 6 hours please help, as now it’s some how not allowing me to log into my Hotmail account as it’s just access to the auth app and I can’t recover it |
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ErnistS:
you mean you cannot log in at your email? then you cannot verify it, you can still add the email but not verified to get all the past commits, |
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Yes it eventually came through and I clicked the link then it all froze and my auth app then I could not access it. And now I can’t access my email account or auth app it wiped the backup from my cloud I am not sure what to do as hot ail can’t do anything to help recover the account |
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do you have a backup email? you can use that to retrieve the other email, or a mobile phone to send verification code to retrieve the email |
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I had it working then it stopped again |
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Hi, I have been waiting for 12 hours and have not received my verification email. From the discussion above, It seems like the email will come with time, but it will be of no use, since the verification link would probably have expired. |
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Hi, I have been experiencing strange delays with verification emails. It takes an hour or more. This problem appears to be recurrent with github since at least 2017. |
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Hi it took more than 24 hours for my verification email to arrive. The link was still functional, and I successfully verified my email. So my suggestion: be patient. |
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Waited about 30 minutes for mine. Pro tip: don't request a confirmation code multiple times. The first one will be invalidated, so this will just delay the arrival of a useable code. >_< |
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This comment was marked as off-topic.
This comment was marked as off-topic.
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I'm not able to add a new email address to my github account |
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Not getting them at all for some email but am for others, quite strange - when all the email addresses are fine. |
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Mine is not coming at all, even though i wait |
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I am also having this issue atm.... It just doesn't come, ever |
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What could have happened I used localhost to test signup and it works and email verification code works but when I use base url it taks long time before the sign up work and email verification does not work pls help me |
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Same issue, I am unable to verify any new email addresses I try to add |
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Found my issue was the mail server was blocking on my behalf. Once that was removed, I was able to verify |
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Same for me - tried some weeks ago, and today again, for two different email addresses. Neither did work. |
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I'll mark this as closed now because A) it's quite old (I made this in 2021) and B) it's not meant as a general discussion to share your "I have that issue too" comments honestly... If you have issues, make your own discussion or contact the GitHub Support... But posting here brings nothing useful to the table. Personally would I apreciate if no further replies are given or if staff could lock this discussion, as there is no point in extra comments being made to necropost here. |
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I did get a new verification e-mail and this time the URL did work, so the issue has been resolved for me… Tho I now encounter another issue, but I will make a separate post for that one, since it’s not directly related to this… I think.