GitHub support - I am in need of some information regarding a transaction that was charged to my business purchasing credit card. This is needed urgently for a Federal audit. The contact information is on the ticket. Thank you.
We apologize for the delay in responding to your ticket. GitHub Support is experiencing increased ticket volumes right now, so it’s taking us longer than normal to reply. To help expedite your turnaround time, please make sure that the ticket you’ve created includes as many details about the transaction as possible (e.g., transaction date, dollar amount, last four digits of the charged card, any transaction IDs). Do not include any sensitive information, such as full card numbers.
We appreciate your patience and we’ll respond as soon as we’re able!