Uploading profile picture returns "Something went really wrong and we can’t process that picture."

Hi there,

everytime I try to upload a new profile picture at GitHub it returns the given error message, no matter if png or jpg, no matter what size or browser. Any ideas?

Thank you,


1 Like

No clue here, you might want to contact GitHub Support for private problems related to your account.


I am having the same problem, and by using Chrome dev tools i see that, upon trying to upload the picture, the  related service replies “503 service unavailable”

Using a smaller image and changing from PNG to JPG worked for me when I ran into this.


This may be because of your IP address, try using a VPN to change your IP.

1 Like

The same thing is happening to me. I’m trying to upload an image of Pikachu on dandom 2020 in github.

Staff could you fix github please?

I have had the same issue when uploading GIFs to Github.

For me, it was caused by having FoxyProxy on (a Chrome extention), even though I wasn’t passing it through any proxy. Disabling it solved the issue.

If you have some sort of proxy on, it might be the issue.