Unable to use private repository #22261
-
I am able to create private repository now (free account). But when fetching/pushing, I got error: remote: Your account is disabled. Please see https://github.com/account/billing One thing I remember that might be relevant is that I joined student account plan which has been expired years ago. Anyone know how to fix this? |
Beta Was this translation helpful? Give feedback.
Replies: 10 comments
-
I have same problem 😕 |
Beta Was this translation helpful? Give feedback.
-
Yeah, I’m getting this exact same issue! I created a new private repo using the web interface but when running git push --all origin I get this error: “Your account is disabled.” Worth to mention that I was a paid subscriber until two or three months ago, downgraded to free plan since then. |
Beta Was this translation helpful? Give feedback.
-
I think this might have been due to the big changes made yesterday to the subscription system. Is the problem still there for all of you? |
Beta Was this translation helpful? Give feedback.
-
I am having the same problem. Trying to clone a new private repo returns error saying that my account is disabled. |
Beta Was this translation helpful? Give feedback.
-
I’d suggest to wait until tomorrow to allow the system to process the change, and then contact GitHub Support directly. |
Beta Was this translation helpful? Give feedback.
-
If you are still experiencing this issue please contact us at https://github.com/contact and we’ll take a look. Thanks for your patience! |
Beta Was this translation helpful? Give feedback.
-
Thanks. I sent a support request. |
Beta Was this translation helpful? Give feedback.
-
What was the outcome? I’m having this situation as well, with a phantom “billing issue” disabling a free private repo. |
Beta Was this translation helpful? Give feedback.
-
Hi @toddjonker , Here on the Community Forum we are rarely able to help you out with billing issues due to the fact that billing is something specific to your account. Therefore I think the quickest way to get help is to contact GitHub support directly at https://github.com/contact/ . |
Beta Was this translation helpful? Give feedback.
-
Thanks, I’ve already done that separately and awaiting a response. I asked because this doesn’t actually seem to have anything to do with billing. |
Beta Was this translation helpful? Give feedback.
If you are still experiencing this issue please contact us at https://github.com/contact and we’ll take a look. Thanks for your patience!