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Two factor auth failing, even on setup #22013
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My two factor auth codes suddenly failed early last week, i didn’t have my recovery codes so I started the account recovery process. Now I’m trying to set up two factor auth again, and it is still failing, even on setup (when I scan the QR code on an app and enter the codes into github, it says “Two-factor code verification failed. Please try again.”) Thanks, |
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Replies: 21 comments 13 replies
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Resolved! according to this thread, in my authenticator app, under ‘settings’ I tapped ‘Time Correction for Codes’ → ‘Sync now’ and that worked like a charm |
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👋 Welcome! You haven’t mentioned which app you are using, but one of the reasons we sometimes see failures to set up TOTP is if the device you’re using has the time set manually, and is out of sync with the server. That can cause it to create incorrect codes. |
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Oh! That’s great! Thanks for updating :slight_smile: |
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LOL yeah initially i was using google authenticator. though, i installed lastpass authenticator just to see if a different app would change things, and it still failed. it’s surprising to me that I would need to time sync immediately. after installing |
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It’s the only real problem I’ve heard of these apps having, and that’s a good thing! |
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I am using Microsoft authenticator and it is failing. There is no Time Sync option under Settings, Both my laptop and my samsung android phone are syncing time automatically |
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yes,no Time Sync Option. So did you fix the issue? |
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the same, no Time sync option by microsoft authenticator |
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the same, no Time sync option by microsoft authenticator. |
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I use Google Authenticator, which is in sync with Google time servers, and it still fails. I always have to use the recovery codes. The solution doesn't work, as the app reports that it is in sync. |
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There is also no Time Sync option under Settings in my keepassXC |
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Experienced the same problem randomly , changed phones , from android to ios and everything seemed to be working just fine with the Authenticator app , yesterday and today , couldnt accept my code , everything seemed to be on sync , so I opened my old phone and used that code and worked like a charm. not sure why though and passed the 2FA on the privacyIDEA Authenticator if I will have better luck. For now though I disabled it. |
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I use Microsoft Authenticator and had the same issue. To solve this, I went to my mobile setting and set the date and time to automatic. |
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You are a life saver. |
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thx bro |
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My date and time are defaulted to Automatic, but it's still failing for some reasons |
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It worked for me 2. |
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NICE! |
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I use Authy. Same issue. No Time Sync option. |
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I use Microsoft Authenticator and had the same issue. To solve this, I went to my mobile setting and set the date and time to automatic. |
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Yes, That works for me, Thank you a lot. |
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I'm using Microsoft Authenticator. Neither of them work. I get the message "Two-factor authentication failed." I've tried signing into Github using 2FA on both my laptop and my phone. Both of which have the time and date set to the same as the MS Authenticator app. Is there anything else I can try? I use MS Authenticator for quite a few things, and only Github has this issue. |
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the same problem here |
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I had the same problem, but the difference was that I had multiple devices set up. Only the last device's authorization code is correct. For example, I first added the configuration for Microsoft's Authoenticator, and then added the configuration in the Chrome authentication plug-in. Only the configuration in Chrome worked. Finally, I added the authorized ID in chrome to Microsoft Authoenticator, so that the authorization codes of the two terminals are consistent. |
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Same problem. I'm using Microsoft authenticator and I've checked the time settings of my phone and computer, they are all correct. |
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My phone now switched to Google Authenticator, and still doesn't work. |
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thanks. this worked |
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The same problem occurred. There were no issues before, even though I installed Microsoft and Google authenticator apps on a new Android phone a month ago. But it didn't work yesterday, I adjusted the time but it didn't help. However, when I tried the old phone's Microsoft authenticator app, it surprisingly worked. Do I have to use the old phone for authentication? Is this reasonable? |
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Does it mean I can only use the authenticator that was first used? I also tried to authenticate using a browser plugin, but it failed. |
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I have installed both Microsoft and Google authenticators on two different Android phones, and yesterday I installed the plugin on the Edge browser. Upon testing, I found that each time, the login code displayed is different. Only the one installed earliest in the Microsoft authenticator can login to GitHub, the others fail. Is this normal? I haven't seen any clear indication that it can only be installed on one mobile device. Initially, I thought it might be a time synchronization issue, but I found that it wasn't the case, as the time is synchronized. Even on the same phone, different authenticators still cannot log in. Perhaps it really can only be installed on one device and one app? What would happen if I delete the authenticator on the old phone? |
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As suggested by @muneib, to solve this I had to go to my phone Date & Time settings, set time to manual, set again to automatic, remove the Github entry in my authenticator app. Then I added Github again with the QA code, and it finally worked ! :D |
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I've solved this problem. |
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I met the same problem in Microsoft Authenticator, remove and re-add account solved the problem. I guess only one auth app (the last configured one) can be used for github 2FA, so if you add configure the 2fa in 2 apps (for me they are twilio authy and microsoft authenticator), one of them will be invalid. |
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and others
Resolved! according to this thread, in my authenticator app, under ‘settings’ I tapped ‘Time Correction for Codes’ → ‘Sync now’ and that worked like a charm