Trying to cancel pro in favour of GitHub Student Developer Pack

Hi, great community. I’ve only just noticed that my GitHub Student Developer Pack perk expired at some point, and manually switched over to a paid pro subscription. I’ve now managed to renew the student pack, but it still says that I’m paying for pro.

If I downgrade to the free tier, I fear it’ll completely bar me from being able to take advantage of the student pack. Is there anything to be done here, or is it perhaps a waiting game?

:wave: Welcome!

This is a situation our billing system doesn’t handle very well. Please open a ticket and the billing team will fix that properly for you.

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