Student pack verification picture

hello, 

i had submit the picture of my student id with me.

however  微信截图_20200508183906.png

and before this, i submit my student identify card. but before checking, i cancelled.

now i can’t use it to apply student pack.

how should i do now to reapply student pack.

if impossible, you can email with you.

hunao1995@gmail.com

@noisyhu, your question is best answered privately.
I am going to create ticket on your behalf and lock this thread.
We will follow up with you in the ticket.
Thanks!