Hello. I recently sent a request for student pack. My institute is in Bangalore, India while I live in Delhi. Due to COVID-19 situation, my institute has been closed down for the foreseeable future. The reason for rejection was
“You applied from a location which does not appear to be near this school. If you are taking classes off-campus please reapply with documentation indicating so.”
I am not going to be visiting my Institute any time soon however I have given a valid ID card of the institute with end of program date mentioned clearly on it. Can anyone on support team help me with my case?