Student Pack New Account

Hello,

I previously got Github Student Pack in an old Github account. I have now created a new Github account. Upon registering for a Student Pack on my new account, it says that “[email] has already been used to obtain an academic discount on GitHub account(s) [old account]”.

So I went ahead and deleted the old Github account. However, I am still unable to use my school email. The message is still there.

What can I do to fix this?
Thank you.

4 Likes

Have you fixed this yet? I’m thinking of doing the same thing: I now have 2 accounts and would like to delete my school account and put the academic discount on my main account.

i happened to me already. I don’t know what to do

(post deleted by author)

@alexbob6 @zjeffer
I was able to tackle my problem by using a different email address and having appropriate documents to prove my status. If it still requires you to enter an email other than gmail.com you can try typing your school name again, but this time do NOT select the suggestions that come up, just click on the next text field. If this doesn’t work for you, contact Github support directly with steps that you’ve taken that don’t work.

it doesn’t work for me

You have to remove it from the primary mail then it might be get fixed.