Student Pack app declined, I have verified student email

I am a registered student at Maryville University in St. Louis, and the university directs us to get the Student Pack for private repositories. I have applied multiple times with my verified university email, and I keep getting auto-denied. I’ve emailed Support three times over the last month, with no reply. Can anyone help me resolve this issue? I need the private repository for academic honesty purposes.

Hi @jaybhub,

We can’t help with private account details like this in the public forum. However, it’s strange that you haven’t received a response via email. Our support team is very good at responding in a timely manner on these things. I’m wondering if your emails have gone through.

I’d recommend trying to email again, but try sending an email directly to support@github.com instead of using the contact form, just in case.

Cheers!