Stale action consumed all action time achieving nothing

Ok, so a node-builder action that run for 2 hours stalled in the build phase, I had to cancel.
It ate up 80% of action quota while doing nothing, and showing no logs. Then I tried re-running it and it stuck for 4 hours until it was killed having consumed 100% of the actions time available.
I opened a ticket yesterday but looks like support is sleeping.
I want my time back.