Sponsorship stuck at "Complete the required documentation to receive payouts"

Dear all,

I applied for GitHub sponsorship programme, however I can’t finish the application since it’s stuck at:

Complete the required documentation to receive payouts

I completed all docs at Stripe and this status is still there for a few days now.

Please advise?

Thank you,

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:wave: Welcome!

I don’t have access to all the required systems, but I can see that the system is saying (correctly or incorrectly)

needs to request the appropriate tax document from their Sponsorship dashboard by adding their country or region of residency to their GitHub Sponsors settings

If you haven’t already done that, it will probably fix things. If you already have done that, you’ll need to open a ticket to contact our billing experts.

ok super, somehow the situation moved forward and is solved now, thanks!

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