Scheduled Reminder fails to mention some slack users

I setup scheduled reminders for slack, and the channel receives the messages with no problem. But for 2 users in the team, it doesn’t get mentioned in Slack. Instead, their github username is used.
For example, “waiting for @correctlymentioneduser, ivanrein”.
What can I do about this?

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I’m facing the same issue. Did you find a fix for it?

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I am trying to figure out the same thing, did you guys find a fix for it?

For scheduled reminders, the @mention will work for the other two users after they authorize the GitHub application on their slack workspace.

You could ask them to run the /github signin command on their GitHub App private slack conversation channel and follow through the authorization process.

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This fixed it for me. Thanks! @Jaboo9

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