PR optional required checks but still red X (even if all required checks pass)

We have our CI system (jenkins) post back to pull requests in multiple ways.

Some of those checks are listed as not-required, yet still when they fail the whole PR is marked with the dreadful red X (which then causes people looking at what to review to skip looking at them); can we get it so that when non-required checks appear (and fail) they do not mark the whole PR as a failure (or perhaps use a yellow X instead).

Hard to tell right now why this happens, especially since non-required status checks seem like a supported feature.


red X for optional required checks is really annoying!