Online student bad experience

Hi,
I am trying to apply for the Github student pack and it is driving me crazy.

  1. the webcam is very bad and there’s no button to upload my original document.
  2. after I managed to screenshot my official transcript, they rejected me saying I live far away from my school, I mean come on I’m an online student at SNHU what did you expect?
  3. I am trying very baaaad to screenshot (my course schedule because it’s the only document mentioning that I am studying online) yet the GitHub still rejecting my request.

is there any email where I can send all my PDF document and get over with this already??

thanks!