NVDA web browsing keys

When I navigate the web, my navigation keys do not work. For example, when I press H, instead of moving to the next heading, it just speaks the letter H. This is so with all navigation keys. This began after I installed a new web browser and WebRoot virus protection. This problem occurs on all my web browers. How can I fix this problem?

Hi @gcc7008,

Since your question didn’t have to do with Git or GitHub specifically, this post was moved to a different board that fits your topic of discussion a bit better. This means you’ll get better engagement on your post, and it keeps our Community organized so users can more easily find information.

As you’ll notice, your Topic is now in the Project Development Help and Advice board. No action is needed on your part; you can continue the conversation as normal here.

Since you need help specifically with NVDA, you may want to visit the official NVDA community help resources or contact NVDA’s technical support over the phone.

Let me know if you have any other questions or if I can help with anything else.