I’ve set up a new user for our customer to use to log issues, and I’m seeing confusing behaviour in terms of email and notifications - the new user is getting emails if they are mentioned in an issue but not of all new issues created by other users. As far as I know I’ve turned everything on, and only one email address is set up for everything.
The new user is set as a repo collaborator, we’re not using teams on this repo.
By contrast, MY user is receiving email notifications whenever they create a new issue and I cannot see any differences.
Any suggestions what probably obvious thing is wrng would be great, thankyou.