My user is unable to re-activate educational pack


  1. Login with my educational account on GitHub
  2. Login in with the same account
  3. Claim the Canva offert
  4. In the dashboard in canva, i see that my account is still on the free account mode
  5. I’ve been trying to re-claim the offert. But GitHub say me that I’ve already claim the offert
  6. I delete my account on
  7. Re-create an account with the same e-mail and another username
  8. I’m unable to re-join in the educational pack with my account