I sent a support request to Github about my account having been hijacked last Wednesday. My username “crass” in case someone from github sees this. I got an email saying that my password had been reset, then another saying github saw a login from an unrecognized location. Next an email I’ve never seen was added to my account and the emails on my account were removed. So in the span of 5 minutes, I’ve been locked out of my account. I’ve send emails to support with no response. It doesn’t appear that the hijacker is doing anything with the account, but its hard to tell. I’d like to at least get my account suspended/frozen until this can be properly resolved, so the hijacker can’t do anything (more) destructive.
Also, I sent my support request from the email that the hijacker removed. Could it be that the request is not being handled in a timely manner because it can not be automatically associated with an account now? Anyone know how I can get a quicker response from github?