Monthly Community Roundup: December

Monthly Community Roundup

ICYMI

Our Community Managers’ Thoughts: community findings, cool ideas, things you should know, etc. @nethgato & @thomasshaped peruse the Ecosystem and Code to Cloud categories respectively, so keep an eye out for their posts!

  • @nethgato shed some light on readily available REST API documentation, specifically for Codespaces and Actions.
  • Did you know that GitHub Pages site builds now uses Actions as their back end? @thomasshaped shared the news–and a friendly reminder that feedback is now collected in a far more streamlined manner. Check it out for yourself!

YouTube shorts and snacks: they’re between 30 seconds - 2 minutes each!

Bigger Bites

Feature: The spotlight this month is on Hubber, @andyfeller, who is a DevOps Engineer on the Expert Services team. Andy and I casually spoke during his onboarding period at GitHub. His fresh perspective on the organization (as a long-time admirer) was something we wanted to collect and bottle up to share with the wider community. Note that these are Andy’s personal views and opinions.

Is the grass really greener on the other side?

¡Hola! :tiger: My name is Andy Feller and I am Delivery Engineer with Expert Services. Partnering with other Services Hubbers, I strive to provide customers with the best, native GitHub experience for their developers through a variety of engagements like workshops, migrations, consultations, and implementing solutions.

So why join Customer Success and Services? Personal fulfillment seeing people successful and happy to focus on their passions.

It is difficult enough for our customers and GitHub alike to create products and services that delight with increasingly complex use cases and business concerns. It was because of engagements with Customer Success and Services that got me interested in joining. The impressive efforts involved in Advanced Security and the warm openness of Hubbers like Alina Weinstein, @sennap, and @secure-dev moved me from being a customer to becoming a Hubber! :blush:

I joined in August 2021 as part of the Great Resignation and GitHub has been an astonishing contrast to my past experiences. For example:

  • Communities of Belonging: recognizing the need for safe spaces for people to be themselves and learn from one another
  • How We Communicate: open and genuine people, capturing information and knowledge in sharable ways, people who reach out to connect
  • Supportive: generous to a fault, invested in addressing Hubber challenges (onboarding, entitlements, etc), encouraging open source contributions, working to make offices safe.

These have become increasingly important as the pandemic has demonstrated issues with other companies as their culture and values have been put to the test:

  • Disconnected: unwilling or unable to recognize and address the needs and issues affecting employees within and without, underinvestment in how work was done
  • Closed communication: overly dependent on in-person conversations and meetings, employees no longer knew what was going on as a closed culture solidified
  • Fear, uncertainty, doubt: unprepared for massive change to remote work, pressure to return to offices or given ultimatums, unconcerned with safety

Originally skeptical like many in our industry, I have been repeatedly surprised by the scale that GitHub has reached with Microsoft’s support while preserving its soul.

Education, Actions, Advanced Security, Codespaces, Insights, Copilot, and Stacks. These efforts and many more are helping address the gamut of challenges it takes to build software in both enterprises and open-source software. Lastly, Microsoft’s own efforts of removing barriers to learning by making development tools free like Visual Studio and PowerShell.

Microsoft’s support has caused some honest reflection in my own long-held beliefs. As a college student in the early 2000s, it seemed companies only wanted Microsoft or Oracle developers, however, I neither had the experience or ability to gain it as I couldn’t really afford student licensing of Visual Studio, SQL Server, Office, etc. The rise of open-source software literally changed my life as much as it did anyone. Now, I like to believe that GitHub and Microsoft are working to change the lives of others for the best.

Though I find it personally amusing to work in the Microsoft family for the reasons mentioned above, I am not surprised to find myself part of Customer Success and Services as a self-professed career nomad!

I have worked in numerous industries and roles for companies and institutes in various stages of growth. LAN administrator, analyst, developer, SRE, platform engineer, product owner. Higher education, security, marketing, telecommunications. My only hope is I can offer something from all those experiences because every one of them and more is needed today.

GitHub’s support of opensource and contributing back has fulfilled something I didn’t know was missing.

None of the employers I have worked for has ever put effort or supported contributing back to the open-source community despite the dependence on it. Intellectual property restrictions mean few here will ever see what I have done or benefited from things I have created. I don’t know if this has been the main reason I never coded in my personal time. However, GitHub’s culture has encouraged me to consider sharing some of the work I’ve done like andyfeller/powershell-poc; giving me a chance to learn from others as well as help someone else out.

If you would like to know more about Andy, check out his human user guide.

If you would like to see his cats, check out github/Cats-of-GitHub.

Hot Off the (Product) Press

Thank you for reading our last Monthly Roundup of 2021! Special thank you to Andy for sharing a bit about himself with us. If you’d like to be featured or have any ideas on how we can improve, please let us know below. :slight_smile:

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