Lost 2FA authorization code, no response from support team

Can anyone help me in recovering my account, my Request ID #1378792. I know my username and password but i cant get my 2FA authorization code because phone got reset, my bad i didn’t have my recovery codes , can someone help in this issue.

Thank you for the response i got my authentication code from the old phone,i am able to login, thank you for your assistance.We can close the ticket.

Hi @gabrielpsiog,

I see that your ticket is still in the queue–I assure you that our Support team will get in touch. Unfortunately, the forum cannot help with account-related questions, and creating duplicate accounts will not speed up the process.

Thank you for your patience.

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