Late student package problem

Hello community;

I am waiting for the student package to be approved since 22.09? Is there a problem? I am aware that there may be a delay due to the period, but is there a problem almost 17 days?

:wave: Welcome!

It’s our busiest time of year and I’m afraid the wait time for applications that require a manual review can be up to six weeks at present.

I hope you hear back soon.