I need help formatting the cloud i i herited for billing

I an formerly new and need help setting up my cloud after i inherited it it still has x guys info in billing and i cant format it

I’m not sure I understand what your question is. Can you give us some more information including:

  • What it is you’re trying to accomplish?
  • Step by step what it is you’re doing?
  • What actually happened?
  • What you expected to happen instead?