How to forward an issue to myself as email?

How to forward an issue to myself as email?

I have now set GitHub to email me a notification even when I’m the person making the change that triggers the email. Therefore, I have received emails triggered by me creating some tickets and by me commenting on some tickets. So far, so good!

But I had already created a couple of tickets before I changed that setting. I received no email for the creation of those tickets. How do I now manually get GitHub to send me email copies of those tickets?

I’ve tried adding an @mention of myself (@fredstluka) to the description of one of the existing tickets. No email notification has arrived yet. Hopefully soon.

Will this work? Any better ideas?

Thanks!
–Fred

Hi Fred, it’s unfortunately not possible to trigger a “re-send” of an email notification for an event that happened before you had email notifications set up.

I can think of a couple of clunky workarounds:

  • You could close the issue and open a new one with the same text.
  • If you’re doing this primarily so that your email inbox becomes a searchable store of info about your issues, you could just send a regular email to yourself with all the necessary info in it.

I appreciate those aren’t very satisfying solutions, sorry!

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Bumm-er! (Would have left out the hyphen, but I got an error saying: “Your post contains a word that’s not allowed”.)

Yeah, I’d rather not do that because it clutters the database with duplicate tickets, which leads to confusion and may be an annoyance to the owner of the GitHub project I was reporting issues for. Thanks anyhow.

Exactly! I like to have a complete record. My email folders, via Mozilla Thunderbird, are a complete searchable record of everything I’ve done for the past 35 years.

I may do that, just for completeness, but the email won’t be from GitHub, so future searches may fail to find it. Bumm-er! (Would have left out the hyphen, but I got an error saying: “Your post contains a word that’s not allowed”.)

OK. I’ve done as you suggested for my other recent ticket:

You said:

If so, you can submit a request through our official product feedback form and our product team will track it!

Here’s what I posted there. (Fortunately, I kept a copy because there seems to be no way, at that simple feedback form, for me to go back and see my post later, so I can’t post a URL to it here for you to use.)

        How to forward an issue to someone as email?...

        I have now set GitHub to email me a notification even when
        I'm the person making the change that triggers the email.
        Therefore, I have received emails triggered by me creating
        some tickets and by me commenting on some tickets.  So
        far, so good!

        But I had already created a couple of tickets before I
        changed that setting.  I received no email for the
        creation of those tickets.  How do I now manually get
        GitHub to send me email copies of those tickets?

        I tried adding an @mention of myself (@fredstluka) to the
        description of one of the existing tickets.  That also did
        not trigger an email.

        Any ideas?

        This is a very useful feature that I've grown accustomed
        to with Atlassian's Jira product.  It allows me email a
        ticket to myself, another Jira user, or any other email
        address.  It's a convenient way to inform someone about a
        ticket, without the tedium of cut/paste and manual email.

        Also, it sends the email in the same format and from the
        same address as other Jira emails, which is handy when
        filtering my incoming email into folders.

        BTW, staff member "yamiacat" at the "GitHub Support
        Community tells me this is not currently possible with
        GitHub.  Suggested I request the new feature here.  See:
        - https://github.community/t
        /how-to-forward-an-issue-to-myself-as-email/118224

        Thanks!
        --Fred

Thanks!
–Fred

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