How long do support tickets take to get answered on pro account?

How long do support tickets take to get answered on pro account? I have an issue where the repo name for my profile README has been retired from an old github account, be great if I could get my issue resolved. Looking this up online the only way to resolve the issue is to contact github support, but not sure how long it would take to get a response? From googling that estimating a month or two?

Welcome @JamieCropley :tada:

We don’t have any estimates, but I’ve checked and see your ticket is with the correct team who will get to it as soon as possible.

Many thanks! Much appericiated

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