How can I get my account's 2FA disabled?

I lost 2FA device and I also don’t have recovery codes (Sorry for that, I really forgot to store them in somewhere)… After clearing my browser’s cookies and caches, I can not log in to my account anymore.

I have sent many emails to Github Support, but no responses…

Although I am able to update my repositories through SSH key, I can not reply to questions and merge PR anymore. 

I need to get my account back to maintain my growing repositories such as WP Githuber MD - A WordPress Markdown editor plugin.

This is my profile: 

My blog:

Thank you very much.

Terry Lin

Thanks for reaching out! If you haven’t already, please contact us at with the info so we can look into that further. We can’t discuss specific account details here.