Help verifying my GitHub education pack request

So at 17 December I had attended Microsoft Azure AI for Students event and the course requires using an Azure account provided by Microsoft to students from that event to finish the tasks required to be able to take the required Assessment for the certification of the promoted course. As instructed I have used my valid school credentials of my ongoing session(2020-21) as instructed and still I don’t have access to the required tools. As the event will end at 30 December I will fail to finish the assessment in time if I don’t get access to the platform. I would be really grateful if you could see through the issues.
Thank you!