Github education pack rejected several times

I applied for GitHub Education Pack for students program on 11th July 2020. But did not receive any response. My application status is Pending.
Each time some document error. I didn’t understand the reason.

Hi there @shiva2405,

Thanks for posting your issue to the GitHub Support Community!

Just to confirm, are you having issues providing supporting documentation for your GitHub Education Pack application? If so, this page on GitHub Docs might help you.

For more support, the GitHub Support team might be able to help connect you and the GitHub Education team. You can send them an email through the GitHub Support contact page. Make sure to be signed into the account that you’re applying for the pack from.

I didn’t got any reply from the support team.

Thanks for getting back to me @shiva2405,

Rest assured, GitHub Support is working as hard as they can to get to your ticket. As I’m sure you can understand, the COVID-19 pandemic means that there’s a delay in the normal ticket response time. If you think that you might have missed a reply, check your emails and GitHub My Tickets.

Just a heads up, making another ticket or spamming Support won’t get you a quicker reply!

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