error verifying your email

Hi there,

I have tried to verify my email address this afternoon but kept on getting the following:

“There was an error verifying your email.”

I would like to know how to find out more details about the error in order to solve it.

I did some googling already so had tried to re-booted computer, logged out github and clicked on verify email from my inbox ,but so far not verified hence couldn’t clone a repositry.

Any comment will be helpful and thanks in advance.

Hi @jing-kfh,

Because this is about your specific account, and there might be need to look at your settings, I’d recommend reaching out to private support for help. They’ll be able to dig in a little deeper and help you find a resolution.