I downgraded my organization’s plan from Team to Free to take advantage of the new unlimited member and collaborator features. However, because our Team plan will not expire until September, we are still capped by our original Seat count. How can I make this change effective immediately so that we can add additional team members and collaborators for free?
Thanks for reaching out! While we can certainly take a look at this for you, since this will require review of your account, we’re escalating your request to our internal Support team, and creating a ticket for you.
@epezent, your question is best answered privately.
I am going to create ticket on your behalf and lock this thread.
We will follow up with you in the ticket.