Disappearing self-hosted runners

I’m having an issue today where my self-hosted runners would completely disappear as if I never added any.

When I refresh they would come back. Some would be “offline” but would go back to being “idle” after another refresh. Other times when I refresh they’ll disappear again.

When I log into the runners and check their status I’d see a lot of connection retries.

2020-10-13 21:12:44Z: Runner connect error: The HTTP request timed out after 00:01:00.. Retrying until reconnected.
2020-10-13 21:14:42Z: Runner reconnected.
2020-10-13 21:15:42Z: Runner connect error: The HTTP request timed out after 00:01:00.. Retrying until reconnected.

Anyone else experiencing this or know what’s happening?

@chingc,

I have created and issue ticket (actions/runner#756) to help you report the problem to the appropriate engineering team for further investigation and evaluation.

You can follow this issue ticket and add your comments to it.

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