Delete an existing account

Hello Github,

I have used a user name and password to sign to my account and an email was send to me to verify if I am the account holder. I am assuming that have 2fa setup otherwise, no email would be send to my email to authenticate the account. Unfortunately, I no longer have the access to my 2fa email anymore and please let me know how to proceed to delete my account.

thank you,

1 Like

:wave: Welcome!

Typically if you can’t access an account, you won’t be able to delete it either. If you think there may be security features on the account that would allow you to prove ownership without access to the email address, please open a ticket.

Hello Github,

What else can I do to delete/secure the account?

Thank you,

@skinstore you will have to open a ticket to discuss that with our support team.

Hello Github,

I did post one there but was directed to the community page. I will be posting another request.

Thank you,