Couldn't join repo

Dear all
I received an invitation to join a private repo
I created an account (with the same email that received the invitation) but I cannot join it
If I press Accept invitation, I got error 404
I tried to follow this suggestions, but were not helpful

(I just received the invitation, so I don’t think it is retracted, I logged with the account that received the mail, I’m unable to navigate directly to the repo, it is private)

Any help will be appreciated

:wave: Welcome!

I think the next thing I’d try is accepting the invitation in a Private Browsing or Incognito window to make sure that a browser extension isn’t interfering. To do that, follow these steps:

  • Open the Incognito or Private Browsing window and login to your GitHub account
  • Copy the entire link in your invitation email.
  • Paste it into the Incognito/Private browsing browser window were you are logged in

If that doesn’t do it, then please contact support directly so they can see if there’s any account related reasons this may be failing.

Thanks for the help
At the end the invitation was send again, and this solved the issue