Today, I wanted to add a new email to my account. But when I tried, it said the email was in use (MY new email! ). I don’t remember creating an another account, so I tried to login to that account by the “Forgot password” button, but it said : “That address is not a verified primary email or is not associated with a personal user account.” Can someone identify my problem and perhaps solve it? Thanks.
Hi there! Welcome to the Community!
This issue will need to be dealt with in private support. Please open a ticket using the email address you are trying to add to your account. Please note you’ll need to sign out of GitHub before you open a support ticket so that you can use the correct email address.
So I take a ticket via your link? And I need to sign out whilst taking the ticket. I don’t know what you meant by the correct email address. The one I want to change? Or the one I want to have?
Thanks again for your help!
Edit : Oh, let me check first.
Edit : Thanks, I checked the link and I sent my issue.