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Change username stuck #23809
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Hi! I’m trying to change my username from mybusinessname to myfirstnamelastname so I can use the exiting personal username on an Organziation account. I started the process, but it seems to be stuck. https://github.com/settings/admin says “Your username is being changed. This may take a few minutes.” - it has said that for about 24h now, which seems like too long for something that should take “a few minutes” to process. I opened a ticket for this, but it seems like response times are slow due to the pandemic. Can anyone here offer any insight or solutions? Or is this normal and I just have to wait longer? Thanks!
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Replies: 3 comments
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Any word on this? I’m a pro user and submitted a support request 8 days ago… no response here or from the support ticket. |
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Thanks for your patience! I see our support team solved the issue. |
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Yes, they did – thank you!!! |
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Yes, they did – thank you!!!