Can't get my SSL in namecheap [Student Package]

Hi. I can’t get my SSL from
they told it should be a coupon code in your email that you will use to get your SSL
I checked my email… nothing found.
Then they are telling me to contact you to get the coupon code.

I already opened 2 tickets both of them have been closed.

hey there, same problem here. did you get any solution ?

No, even the GitHub Support can’t help?!!