Buy a Free Marketplace App without Credit Card

I’m trying to buy the free Travis app, but it’s not possible, as Github always shows this error:

> Your account is currently locked from purchases. Please update your payment information.

Shouldn’t I be able to buy a free €0 app without having setup a credit card in my account?

Hi @fabb and welcome,

We sadly can’t discuss any private or billing issues here, so I think your best bet would be to get in touch with GitHub Support.

1 Like

Ok, I will try contacting the support.
But in general, should it work to buy free marketplace apps without credit card?

If you haven’t already, please contact us at with the info so we can look into that further.