I am facing big issue with customer, They always using Customer - Detailed Ageing report to know due and Balances. But Found that Its has a bug. Below are my example.
Customer Invoices : 4 Invoices (3 Applied to Payment and 1 UnApplied).
Now I am running Detailed Customer aging report with correct filters,
Output : (It should that -2400 need to pay back to customer).
Can you explain what the reason for the same ? We need answer ASAP But you can. My client claimed a lot to me and I have pay from my account for this issue. As they are blaming me that they lost his customer just because of system did wrong output to them.
I am stuck and not able to give answer to them
Looking forward to hear back from you ASAP.